State Farm® Insurance Agent Michael Chien
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelsey
June 4, 2026
5
out of
5
rating by Kelsey
"Lydia was so helpful! She answered all of my questions, plus some! She went above and beyond for me."
We responded:
"Kelsey, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Michael Chien’s Team!"
Just Us Refrigeration
June 1, 2026
5
out of
5
rating by Just Us Refrigeration
"Very professional, courteous, patient insurance agent. Gladys worked extremely hard and went above and beyond her call of duty."
We responded:
"Thank you for taking the time to leave such a great review, Just. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Apex Hunter
June 1, 2026
5
out of
5
rating by Apex Hunter
"Gladys is awesome and took good care of me! Great pricing for full coverage 💪🏻"
We responded:
"Apex, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michael Chien’s Team is just a call or email away!"
Jesus Escalante
May 29, 2026
5
out of
5
rating by Jesus Escalante
"Thank you! To Gladys for her exceptional professionalism and support to help me with making my experience a smooth one for my auto Insurance. Very knowledgeable and answered all my questions"
We responded:
"Thanks so much for the amazing review, Jesus! We really appreciate your support here in Los Angeles . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Nick Packard
May 22, 2026
5
out of
5
rating by Nick Packard
"I am leaving my review for Gladys. I have had crazy things going on in my life, and she has been patiently waiting for my response, and calmly helped me through the process. I was able to get back with her, and she was able to walk me through everything and get me set up. She was able to save me additional money by adding other things. Yes, adding other things saved me more. So Gladys, thank you for that. You brought a smile to my face, at a time that it was difficult to. Nick Packard"
We responded:
"Nick, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Michael Chien’s Team—we are always here to help!"
wjones32
May 15, 2026
5
out of
5
rating by wjones32
"Gladys Brineman, is the best customer service representative i ever had , able to answer any questions or doubt i had, I would recommend her to my family and friends for her services. I would never look anywhere else just because of her 🫡"
We responded:
"Thanks so much for the fantastic rating, wjones32! We are so glad you had a positive experience with us here on State Farm Agent Michael Chien’s Team. If there is anything we can do for you in the future, just give us a shout! "
Michael Harwood
April 29, 2026
5
out of
5
rating by Michael Harwood
"It was a pleasure working with Gladys & her refreshing professionalism. Her kindness & humor were an unique side benefit as she worked to get us the best possible price. She meet our needs & with the bundle we saved over 20 percent. Which is very helpful while living on a fixed income. Thank you Gladys & Jake!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Chien’s Team. "
Emeterio Thompson
April 24, 2026
5
out of
5
rating by Emeterio Thompson
"Gladys was really helpful and great"
We responded:
"Emeterio, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Chien’s Team here in our Los Angeles office. "
Saints
April 22, 2026
5
out of
5
rating by Saints
"Awesome experience with Glady's!! I had the most smooth and effective car insurance switching today. She's very professional and prompt. Just like before, I usually ignored texted car insurance quotes, but today I got hooked. Gladys did a great job in giving me my first State Farms car insurance coverage. I trust I made a good decision."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Melissa Cabral
April 2, 2026
5
out of
5
rating by Melissa Cabral
"Gladys is amazing! She is polite friendly and professional. She listened to what I needed and delivered! 10/10"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Emile Detiege
March 26, 2026
5
out of
5
rating by Emile Detiege
"I was very please with the service I received from Michael's Agency. Gladys was was courteous and knowlegable about State Farm's policies. It was a pleasure doing business with Michael Chien, State Farm Insurance Agent."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Deborah W
February 24, 2026
5
out of
5
rating by Deborah W
"Lydia in Michael Chien's office was very helpful, informative and efficient as I set up new coverage. Much appreciated!"
We responded:
"We appreciate your review, Deborah. We are so happy that you had such a wonderful experience with State Farm Agent Michael Chien’s Team here in Los Angeles ! "
Lloyd Forrester
February 23, 2026
5
out of
5
rating by Lloyd Forrester
"Because I'm so busy it took a long time to get this taken care of she stuck with me over 2 months and finally got it taken care of I appreciate Gladys for taking care of me thanks!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Michael Chien’s Team! We deeply appreciate your kind words here in Los Angeles . "
Stephen Cueva
February 19, 2026
5
out of
5
rating by Stephen Cueva
"I signed up with Gladys she was very helpful and made the process simple and easy to save money on auto, renters, and motorcycle insurance!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michael Chien’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Christian Castillo
February 18, 2026
5
out of
5
rating by Christian Castillo
"Glady's customer service was exceptional. She is very friendly and open to answer your questions. I was able to enroll in the right auto/home insurance plan in just one day. I highly recommend her services!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Jacqueline Sherrard
February 17, 2026
5
out of
5
rating by Jacqueline Sherrard
"I've been with Michael and his team for about 13 years and I have nothing but good things to say about them. Even if something goes sideways, they are always available to take my call and genuinely want to help fix any issues. They consistently and calmly walk through every question I have, no matter how many, and always have an answer or will get an answer back to me quickly. I highly recommend!"
We responded:
"We are grateful for your 5-star review, Jacqueline! Thanks for taking a moment to share your positive rating of State Farm Agent Michael Chien’s Team here in Los Angeles . "
avelar enrique
February 15, 2026
5
out of
5
rating by avelar enrique
"Gladys has been such a huge help and support with transitioning from insurance companies. She made the transition seamless and stress free. She is always willing to go above and beyond for her clients while keeping everything professional and keeps her positive attitude all the time"
We responded:
"Thanks so much for the amazing review, avelar! We really appreciate your support here in Los Angeles . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Jon Curley
February 13, 2026
5
out of
5
rating by Jon Curley
"Very courteous and professional. Helped with insurance quote and question. Thanks"
We responded:
"Thank you for the 5-star review, Jon! Here on State Farm Agent Michael Chien’s Team, we are proud to serve our community and appreciate your recognition. "
Kevin Ochoa
February 12, 2026
5
out of
5
rating by Kevin Ochoa
"Gladys is the best. Thank you for your help and attention to detail"
We responded:
"Thank you for the 5-star review, Kevin! Here on State Farm Agent Michael Chien’s Team, we are proud to serve our community and appreciate your recognition. "
Steven Lumpkin
February 11, 2026
5
out of
5
rating by Steven Lumpkin
"Gladys bremin is excellent."
We responded:
"Steven, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Michael Chien’s Team—we are always here to help!"
Josh Brose
February 9, 2026
5
out of
5
rating by Josh Brose
"I had a wonderful experience working with Gladys! I recently moved from Minnesota to California, and she made the transition incredibly smooth. She was friendly, patient, and extremely helpful in getting my insurance set up."
We responded:
"Wow, thank you for the 5-star review, Josh! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Karen Mamont
February 6, 2026
5
out of
5
rating by Karen Mamont
"Always take good care of me that’s why I’ve stayed with them the longest if any car insurance co and I will if they keep this kind of care up which it’s been all great years so they will! She was wonderful as usual today!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Michael Chien’s Team. "
Deborah Dedrickson
January 28, 2026
5
out of
5
rating by Deborah Dedrickson
"Lydia from the State Farm Office on La Brea in Los Angeles was super helpful when I reached out for assistance in getting my son's car insurance transferred to Oregon. Thank you!"
We responded:
"Thank you! Glad Abe was able to help process this transition smoothly. "
Isabella Vasquez
January 24, 2026
5
out of
5
rating by Isabella Vasquez
"I had a great experience with my representative!!! She was very nice and took the time to explain everything to me. Thank you Gladys for your service."
We responded:
"Wow, thank you for the 5-star review, Isabella! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Isabella, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michael Chien’s Team is just a call or email away! "
Daniel Espinoza
January 16, 2026
5
out of
5
rating by Daniel Espinoza
"I signed up with Gladys and she was super wonderful. I had a great experience in signing up and switching from my previous provider. I would definitely recommend her to my friends and family!!!"
We responded:
"Daniel, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Chien’s Team here in our Los Angeles office. "