State Farm® Insurance Agent Michael Chien
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melissa Cabral
April 2, 2026
5
out of
5
rating by Melissa Cabral
"Gladys is amazing! She is polite friendly and professional. She listened to what I needed and delivered! 10/10"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Emile Detiege
March 26, 2026
5
out of
5
rating by Emile Detiege
"I was very please with the service I received from Michael's Agency. Gladys was was courteous and knowlegable about State Farm's policies. It was a pleasure doing business with Michael Chien, State Farm Insurance Agent."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Deborah W
February 24, 2026
5
out of
5
rating by Deborah W
"Lydia in Michael Chien's office was very helpful, informative and efficient as I set up new coverage. Much appreciated!"
We responded:
"We appreciate your review, Deborah. We are so happy that you had such a wonderful experience with State Farm Agent Michael Chien’s Team here in Los Angeles ! "
Lloyd Forrester
February 23, 2026
5
out of
5
rating by Lloyd Forrester
"Because I'm so busy it took a long time to get this taken care of she stuck with me over 2 months and finally got it taken care of I appreciate Gladys for taking care of me thanks!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Michael Chien’s Team! We deeply appreciate your kind words here in Los Angeles . "
Stephen Cueva
February 19, 2026
5
out of
5
rating by Stephen Cueva
"I signed up with Gladys she was very helpful and made the process simple and easy to save money on auto, renters, and motorcycle insurance!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michael Chien’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Christian Castillo
February 18, 2026
5
out of
5
rating by Christian Castillo
"Glady's customer service was exceptional. She is very friendly and open to answer your questions. I was able to enroll in the right auto/home insurance plan in just one day. I highly recommend her services!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Jacqueline Sherrard
February 17, 2026
5
out of
5
rating by Jacqueline Sherrard
"I've been with Michael and his team for about 13 years and I have nothing but good things to say about them. Even if something goes sideways, they are always available to take my call and genuinely want to help fix any issues. They consistently and calmly walk through every question I have, no matter how many, and always have an answer or will get an answer back to me quickly. I highly recommend!"
We responded:
"We are grateful for your 5-star review, Jacqueline! Thanks for taking a moment to share your positive rating of State Farm Agent Michael Chien’s Team here in Los Angeles . "
avelar enrique
February 15, 2026
5
out of
5
rating by avelar enrique
"Gladys has been such a huge help and support with transitioning from insurance companies. She made the transition seamless and stress free. She is always willing to go above and beyond for her clients while keeping everything professional and keeps her positive attitude all the time"
We responded:
"Thanks so much for the amazing review, avelar! We really appreciate your support here in Los Angeles . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Jon Curley
February 13, 2026
5
out of
5
rating by Jon Curley
"Very courteous and professional. Helped with insurance quote and question. Thanks"
We responded:
"Thank you for the 5-star review, Jon! Here on State Farm Agent Michael Chien’s Team, we are proud to serve our community and appreciate your recognition. "
Kevin Ochoa
February 12, 2026
5
out of
5
rating by Kevin Ochoa
"Gladys is the best. Thank you for your help and attention to detail"
We responded:
"Thank you for the 5-star review, Kevin! Here on State Farm Agent Michael Chien’s Team, we are proud to serve our community and appreciate your recognition. "
Steven Lumpkin
February 11, 2026
5
out of
5
rating by Steven Lumpkin
"Gladys bremin is excellent."
We responded:
"Steven, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Michael Chien’s Team—we are always here to help!"
Josh Brose
February 9, 2026
5
out of
5
rating by Josh Brose
"I had a wonderful experience working with Gladys! I recently moved from Minnesota to California, and she made the transition incredibly smooth. She was friendly, patient, and extremely helpful in getting my insurance set up."
We responded:
"Wow, thank you for the 5-star review, Josh! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Karen Mamont
February 6, 2026
5
out of
5
rating by Karen Mamont
"Always take good care of me that’s why I’ve stayed with them the longest if any car insurance co and I will if they keep this kind of care up which it’s been all great years so they will! She was wonderful as usual today!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Michael Chien’s Team. "
Deborah Dedrickson
January 28, 2026
5
out of
5
rating by Deborah Dedrickson
"Lydia from the State Farm Office on La Brea in Los Angeles was super helpful when I reached out for assistance in getting my son's car insurance transferred to Oregon. Thank you!"
We responded:
"Thank you! Glad Abe was able to help process this transition smoothly. "
Isabella Vasquez
January 24, 2026
5
out of
5
rating by Isabella Vasquez
"I had a great experience with my representative!!! She was very nice and took the time to explain everything to me. Thank you Gladys for your service."
We responded:
"Wow, thank you for the 5-star review, Isabella! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Isabella, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Michael Chien’s Team is just a call or email away! "
Daniel Espinoza
January 16, 2026
5
out of
5
rating by Daniel Espinoza
"I signed up with Gladys and she was super wonderful. I had a great experience in signing up and switching from my previous provider. I would definitely recommend her to my friends and family!!!"
We responded:
"Daniel, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Michael Chien’s Team here in our Los Angeles office. "
Aidan Tate
December 29, 2025
5
out of
5
rating by Aidan Tate
"10/10 experience with Gladys. Made this whole experience very clear and easy. Would recommend"
Beverly Talley
December 19, 2025
5
out of
5
rating by Beverly Talley
"I signed up with Gladys and she was so nice and friendly! She was very patient with me and made the sign up easy and smooth! I would definitely recommend you sign up if you are looking for great rates and great customer service!"
We responded:
"Thank you so much for the 5-stars, Beverly! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Laura Boden
December 16, 2025
5
out of
5
rating by Laura Boden
"Excellent quote process. Great prices and they work within your budget. Communication and electronic processes easy and efficient. I would highly recommend their services."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Christian Widmer
November 28, 2025
5
out of
5
rating by Christian Widmer
"Great experience all around!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jesus Ivan Benitez Ortiz
November 12, 2025
5
out of
5
rating by Jesus Ivan Benitez Ortiz
"Gladys was amazing, great rates and very personable I highly recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nancy Piper
October 16, 2025
5
out of
5
rating by Nancy Piper
"Gladys was very professional- helpful making sure I understand what my property policy covered . She made me feel very comfortable with my decision making . She also was very friendly and gave me Alot of compliments concerning my new home. She is a Great Agent and will recommend her to others."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Vera Bond
October 3, 2025
5
out of
5
rating by Vera Bond
"Gladys is amazing. Service and promptness top notch. Patience when explaining different policies was very much appreciated. I would highly recommend her and in addition our car insurance and home insurance has been reduced!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Craig
October 1, 2025
5
out of
5
rating by Craig
"Gladys was...Fast, Friendly, Professional, Efficient, and Personable!! Pleasant experience!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
I’m Kapri
September 18, 2025
5
out of
5
rating by I’m Kapri
"I had a wonderful experience working with my State Farm representative gladys .She was very informative and took the time to explain everything clearly without rushing me. She allowed me space to make arrangements for my home insurance payment, which I truly appreciated. Her communication was professional and compassionate, and she showed real understanding of my personal situation during our conversation. It felt like she genuinely cared, not just about the policy, but about me as a person. I’m grateful for her support and would highly recommend her to anyone looking for a knowledgeable and compassionate insurance representative."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"